If the company that fitted your alarm has disappeared, stopped answering, or simply become expensive, you're not stuck starting again from scratch.
A chargeable, bookable service — cost confirmed with you before we attend.
A clear photo of the control panel and keypad, plus anything you know about the system, lets us check ahead of attending whether it's one we can work on — before either of us commits to a visit.
On site, we test system voltages, power consumption and the backup battery, identify the panel and every device on it, and walk-test the whole system.
If something has failed, you're told what it is and what it would cost before any replacement goes ahead — never decided on the day without your sign-off.
Sometimes a full replacement really is the right answer. Far more often it's simply quicker and more profitable for a company to sell a new system than to learn someone else's installation. We regularly take over intruder, CCTV, access and fire systems fitted by other firms — it's a large part of what we do, and it very rarely requires starting from zero.
Book this visitIt depends on the service. A survey to quote for new equipment, an upgrade or additions is free and comes with no obligation. A chargeable visit — such as an alarm takeover assessment or a CCTV compliance check — has its cost confirmed and agreed with you before we attend, never on the day.
In most cases, yes. We regularly take on intruder, CCTV, access and fire systems fitted by others — servicing them, fixing faults, and upgrading where it makes sense.
Often, yes. We work on plenty of legacy and “obsolete” panels that other firms won't touch. Where a system genuinely has reached the end of the road, we'll say so and set out a sensible path forward.
We're honest about this: Apex Property Compliance does not currently hold third-party accreditation — and we're actively working towards obtaining it, as a clear goal for the business. What you get in the meantime is 24 years of hands-on experience and work carried out to the relevant British Standards. If a job specifically needs a certificate only an approved body can issue, we'll tell you that plainly.
Send an enquiry through the form below, and we'll come back to you. Where photos help us assess your system ahead of time, there's a place to attach them on this page — or send them straight to us on WhatsApp.
Based in Kettering and covering homes and businesses right across the county and over the borders.
This is a paid, bookable service — the cost is confirmed and agreed with you before we attend, never on the day. If it turns up new equipment or additions worth quoting for, that follow-up survey is free.